1. Information We Collect
We collect information you provide directly to us, including:
- Account information (email address, password)
- Profile information you choose to provide
- Incident investigation notes and session data
- Usage data and analytics
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices and support messages
- Respond to your comments, questions, and requests
- Monitor and analyze trends, usage, and activities
3. Data Security
We take reasonable measures to help protect information about you from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. All data is encrypted in transit using TLS and at rest using AES-256 encryption.
4. Data Retention
We retain your information for as long as your account is active or as needed to provide you services. You can request deletion of your data at any time by contacting support.
5. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Export your data in a portable format
- Opt out of marketing communications
6. Contact Us
If you have any questions about this Privacy Policy, please contact us at privacy@ayliea.com